Last updated: 2026-10-18
This policy covers licences for Wyrd, bought as set out on the Pricing page. Wyrd is free for individuals, friends and family, and for organisations while up to 30 people use its shared lists, so most people never buy anything.
Try it first, for free
Every feature of Wyrd works without a licence. Nothing is locked before you buy and nothing new is unlocked after, so you can find out everything about Wyrd before you pay. If you are not sure how many licences you need, ask us before you buy.
Billing mistakes
If we charge you by mistake, for example twice for the same licences or for a renewal you had cancelled in time, we refund the mistake. Email hello@wyrd.page from the address you bought with and tell us what happened.
Your consumer rights
Wyrd comes with the guarantees that consumer law gives you, such as the consumer guarantees under the Australian Consumer Law, and nothing in this policy or in our Terms of Use excludes, restricts or changes them. If Wyrd has a problem, tell us: where the law gives you a right to a repair, a refund or another remedy, we will honour it.
Cancelling
Licences are billed yearly. To stop paying, cancel before your renewal date; your licence is then not renewed. Nothing stops working when you cancel: Wyrd never locks anything.
How you pay
Licences are bought by email and paid against our invoice. A refund is paid back the same way you paid.
Contact
Refunds and billing questions: hello@wyrd.page. The Terms of Use cover the rest.