A store runs on order numbers. Customers quote them, couriers print them, the warehouse writes them on a list. Each one means opening the Shopify admin, going to Orders, clicking into the search and typing the number. A Wyrd keyword does it from the address bar, or from a right-click on the number in the customer's email.
Short answer. Save your store's order search (step 2 below makes the address for you) under the keyword order. Then type > order 10492 in the address bar and press Enter. Or select an order number on any page, right-click it and choose Wyrd search.
See it work
Two ways in: type the number, or right-click it where you found it. Try both.
Typed in Chrome's address bar: >, a space, the keyword order and the order number. Press Enter.
The number is selected in the customer's email, open in Chrome. Right-click, then pick the search.
Order #10492
Set it up
Two minutes, once. Nothing technical: you copy one address and give it a short name. Keywords and right-click search work from the moment Wyrd is installed, with no account.
- Add Wyrd from the Chrome Web Store.
- Open your Shopify admin, copy the address of any page from the top of the window and paste it below. (Or type your store's name as it appears in that address.) The addresses on this page change to your store's.
That does not look like a Shopify admin address yet. It should start with admin.shopify.com/store/.
Your keyword's address:
https://admin.shopify.com/store/yourstore/orders?query=%sAdd to WyrdNew in 1.2Add to Wyrd does steps 2 and 3 for you: Wyrd's Add box opens with the keyword and your address filled in. Check them and press Add; nothing is saved until you do.
- Click Wyrd's icon in Chrome's toolbar. Paste the address into Address, type
orderin Keyword and click Save. - In the address bar, type
>, press Space, thenorderand one of your order numbers (without the#), and press Enter.
Whatever you type after order goes where the address says %s. Your orders open searched for that number, one click from the order. Shopify does not publish the addresses of its admin, so try it once with an order of yours; if the number is ignored, see below. Typed on its own, > order opens your Shopify admin.
Right-click an order number where you read it
In a customer's email, your helpdesk, a courier's notice or a spreadsheet open in Chrome, double-click the number to select it (without the #), right-click, choose Wyrd search: "…" and then order. Shopify opens in a new tab next to the one you are reading.
- The menu lists your three most-used search keywords, so
orderjoins it once you use it more than the others. - To keep your store's searches there from day one, under names like Shopify order and Shopify customer: open Wyrd's Features page (Settings → Features), switch on Your right-click searches and pick them, up to 12. It needs no permission.
- It works on web pages in Chrome, such as Gmail or your helpdesk in a tab. Desktop apps outside Chrome have their own menus.
More Shopify keywords
| Keyword | Address | You type | Opens |
|---|---|---|---|
order | https://admin.shopify.com/store/yourstore/orders?query=%s Add | > order 10492 | Orders, searched by number, name or email |
customer | https://admin.shopify.com/store/yourstore/customers?query=%s Add | > customer maya@northwind.example | Customers, searched by name or email |
product | https://admin.shopify.com/store/yourstore/products?query=%s Add | > product linen apron | Products, searched by title or SKU |
unfulfilled | Your saved view's address | > unfulfilled | A view you check every morning, such as unfulfilled orders: open it in the admin, click Wyrd's icon and save it as it is |
track | Your courier's tracking address, with %s where the tracking number goes | > track 1Z999… | A parcel on your courier's website: track a parcel there once, then swap its number in the address for %s |
A keyword is yours to name: if your team says "the order", order it is; if you would rather type less, o works too.
Give everyone who runs the store the same keywords
Customer service, the warehouse and whoever covers on Saturdays all need the same links: the orders search, the returns policy, the shipping rates, the courier's tracking page, the supplier's reorder form. Keep them in one Google Sheet and everyone subscribes once in Wyrd; when a link changes, it changes once.
| Keyword | Opens |
|---|---|
shop/order | An order by number, as above |
shop/returns | The returns policy, to quote to a customer |
shop/shipping | Shipping rates and delivery times |
shop/track | The courier's tracking page, by tracking number |
shop/reorder | The supplier's reorder form |
Each person's own keywords always win over the list's. Free for teams of up to 30 people. How: share links with your team.
If it does not work
- Your orders open, but not searched for the number. Shopify changes its addresses now and then. Search for an order in the admin yourself, copy the address of the results, and put
%swhere the number is, as in search any website. - No order is found. Check that the number came without the
#: select only the digits. - Shopify opens a different store, or asks you to log in. Check the store's name in the address (step 2), and log in to that store once in Chrome.
- Google searches for "order 10492". The
>and the space were missing, or Wyrd is switched off inchrome://extensions. - The right-click menu has no
order. It is not among your three most-used searches yet: switch on Your right-click searches (above). - "This site can't be reached" or "Server Not Found" at wyrd.internal. That address only works inside Wyrd: Wyrd is not installed in this browser, or needs an update. Add it from the Chrome Web Store, then try again.
Next steps
- Guides for Salesforce, HubSpot, Jira and Zendesk: with the tools you use.
- Give your team its list: share links with your team.
- Every command and what it needs: the cheat sheet.
Shopify is a trademark of Shopify Inc. Wyrd is an independent extension, not made by or affiliated with Shopify. Wyrd reads nothing from Shopify: it only opens the address you saved.
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