Ticket keys turn up everywhere: in a chat thread, an email, a pull request, a meeting note. Opening one usually means opening Jira, waiting for it, finding the search box and typing the key again. A Wyrd keyword skips all of that: you type the key once, in the address bar, and the ticket opens.
Short answer. Save https://yourcompany.atlassian.net/browse/%s under the keyword jira. Then type > jira WEB-4182 and press Enter. Or select a key on any page, right-click it and choose Wyrd search.
See it work
Two ways in: type the key, or right-click it where you found it. Try both.
Typed in Chrome's address bar: >, a space, the keyword jira and the ticket's key. Press Enter.
The key is selected in the team chat, open in Chrome. Right-click, then pick the search.
WEB-4182 · Checkout times out on Safari
Set it up
Two minutes, once. Keywords and right-click search work from the moment Wyrd is installed: nothing to switch on, no account.
- Add Wyrd from the Chrome Web Store.
- Find your Jira address: it is the start of any ticket's address, before
/browse/. Type it below, or paste a whole ticket's address, and the addresses on this page change to yours.That does not look like a web address yet. It should look like yourcompany.atlassian.net.
Your keyword's address:
https://yourcompany.atlassian.net/browse/%sAdd to WyrdNew in 1.2Add to Wyrd does steps 2 and 3 for you: Wyrd's Add box opens with the keyword and your address filled in. Check them and press Add; nothing is saved until you do.
- On any page, click Wyrd's icon in the toolbar. Paste the address into Address, type
jirain Keyword and click Save. - In the address bar, type
>, press Space, thenjira WEB-4182with one of your own keys, and press Enter.
The words after the keyword take the place of %s. Typed on its own, > jira opens your Jira's home page. This works the same for Jira Cloud and for a Jira your company runs itself (Data Center): only the start of the address differs.
Right-click a key where you read it
In a chat, an email or a document open in Chrome, select the key (just WEB-4182), right-click, choose Wyrd search: "WEB-4182" and then jira. The ticket opens in a new tab next to the one you are reading.
- The menu lists your three most-used search keywords, so
jirajoins it once you use it more than the others. - To keep it there from day one, under a name like Jira ticket: open Wyrd's Features page (Settings → Features), switch on Your right-click searches and pick
jira. It needs no permission. - It works on web pages in Chrome, such as Slack or Gmail in a tab. Desktop apps outside Chrome have their own menus, and Chrome shows no extension menus on its own pages.
More Jira keywords
| Keyword | Address | You type | What it is for |
|---|---|---|---|
web | https://yourcompany.atlassian.net/browse/WEB-%s Add | > web 4182 | One project you work in all day: type only the number. Use your project's key. |
jira | https://yourcompany.atlassian.net/browse/%1-%2 Add | > jira WEB 4182 | Instead of the first one, if you would rather type a space than a hyphen. Numbered blanks fill in order. |
board | Your board's address | > board | Your team's board, a saved filter or a dashboard: open it in Jira, click Wyrd's icon and save it as it is. |
jfind | https://jira.yourcompany.com/secure/QuickSearch.jspa?searchString=%s Add | > jfind checkout timeout | For a Jira your company runs itself (Data Center): Atlassian's quick search. A key opens the ticket; other words search. |
A keyword is yours to name: if your team says "the ticket", call it ticket. Several keywords can live side by side, as long as each word is used once. The full syntax: keywords.
Give your whole team the same keyword
Rather than everyone setting it up, one person keeps the team's keywords in a Google Sheet and everyone subscribes once in Wyrd. The jira row is one line: the keyword and the address above. When something moves, it changes once in the sheet and everyone's keyword follows. Free for teams of up to 30 people.
How: share links with your team, or start from the small team template, which already has a ticket keyword.
If it does not work
- Jira's home page opens instead of the ticket. The address is missing
%s. Copy it again from step 2. - Jira says the ticket does not exist, or asks you to sign in. Jira shows that when you are signed out or the ticket is in a project you cannot see. Sign in to Jira once in Chrome and try again.
- Google searches for "jira WEB-4182". The
>and the space were missing, or Wyrd is switched off inchrome://extensions. - The right-click menu has no
jira. It is not among your three most-used searches yet: switch on Your right-click searches (above). - The key arrives with a full stop or a bracket. Select only the key itself before right-clicking.
- "This site can't be reached" or "Server Not Found" at wyrd.internal. That address only works inside Wyrd: Wyrd is not installed in this browser, or needs an update. Add it from the Chrome Web Store, then try again.
Next steps
- Guides for Zendesk, Salesforce, HubSpot and Shopify: with the tools you use.
- Any other tool with a search box: search any website from the address bar.
- Every command and what it needs: the cheat sheet.
Jira is a trademark of Atlassian. Wyrd is an independent extension, not made by or affiliated with Atlassian. Wyrd reads nothing from Jira: it only opens the address you saved.
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